Things happen; lots of things happen all the time. Milk gets spilled, things get said, people get hurt. Your kid bonks my kid, assumptions are made, judgments are passed. Conflict is inevitable. But all the different things are not equal. Therefore, each thing that happens deserves an appropriate response. Our first job is to figure out just what kind of thing it is. This requires wisdom. It might call for action, or no action, but certainly not reaction. When these kinds of things happen we need to do a little triage i.e., we need to sort things out to determination our priorities for action. Is this a boo-boo that needs a maternal kiss, a band aid, stitches, or surgery? This thing that has happened, was it a deal, no deal, or a big deal? If it was a deal, then deal with it. If was no deal, then let it go. If it was a big deal, then there might be some important work to be done. Take a deep breath. Think. Ask questions. Get advice. I’ll take up each of these categories in the next three posts.